Frequently Asked Questions

Do I have to register with Tweethotels.com to make a reservation?

Yes. It is recommended. Registering will save you time on each visit. It will also allows you to get regular newsletter with our latest promotion and unbeatable hotel offers which surely you don’t want to miss

Can I make a reservation without a credit card?
A valid credit card is required to guarantee the reservation with the hotel

I am entering my credit card details, when will I pay?
Payment transactions will take place upon your departure handled by each respected hotel

How do I get my booking confirmation?
Once you have completed the booking process, the Booking page appears. This page shows all of your reservation details, including Reservation ID number.  Separately a final confirmation sent by hotel directly to your email address to validate and confirm your booking

Can I cancel or change my reservation through Tweethotels.com?
Yes, it’s easy. You can cancel or change your booking .Please remember to check the hotel’s cancellation policy before making any changes to your reservation. Non-refundable rooms and other special deals may have a different cancellation policy.

Where can I find the hotel’s telephone number and/or email address?
Please refer to each hotel page, they will have all contact details for your reference

How can I see how much a hotel room costs?
Once you have entered the dates of your stay, the rates will be clearly displayed along with the available room types.

Does the hotel need a deposit or a payment in advance?
Most hotels do not require an advance payment or deposit. If they do, you will find the details under "Hotel Policies" and in your confirmation email.

Where can I find the cancellation policy of the hotel?
Room-specific cancellation information is stated on each hotel information page. Please note that with special deals, the cancellation or deposit policy differs from the normal policy, so it’s wise to check both